15% off first orderDiscreet packaging

Shipping & Discreet Packaging

Your IKZEE order is prepared with care, shipped with tracking, and packed discreetly in plain outer packaging.

Plain Outer Packaging
Tracking Included
Free U.S. Shipping Over $49

Discreet by Design

Orders ship in plain outer packaging with no product names displayed on the outside.

Tracking Included

You'll receive tracking details by email once your order ships.

Carefully Packed

Each order is packed to help protect the fragrance and presentation during transit.

Shipping Timeline

01

Order Placed

Your order is received and confirmed.

02

Processing

Orders are typically processed within 1-2 business days.

03

Packed Discreetly

Your order is prepared in plain outer packaging.

04

Shipped

Tracking details are sent by email once the package is on the way.

05

Delivered

Delivery times vary by destination and carrier.

Discreet packaging, always.

IKZEE orders are shipped in plain outer packaging. Product names are not displayed on the outside of the package.

  • No product names on outer packaging
  • Plain shipping box or mailer
  • Tracking email sent after shipment

U.S. Shipping

  • Processing time: 1-2 business days
  • Standard U.S. shipping: 3-7 business days
  • Free U.S. shipping: orders over $49
  • Tracking: sent by email after shipment
Shipping MethodEstimated TimeCost
Standard U.S. Shipping3-7 business daysCalculated at checkout
Free U.S. Shipping3-7 business daysOrders over $49

Tracking updates

When will I receive tracking?+

You'll receive tracking information by email once your order has shipped.

Why is my tracking not updating?+

Tracking updates may take 24-48 hours to appear after the carrier receives the package.

Where can I track my order?+

Use the tracking link in your shipping email or visit the Track Order page.

Track order

Need help with a shipment?

Delayed Tracking

Tracking can take 24-48 hours to refresh. If there is no update after several business days, contact support.

Lost Package

If your package appears lost, contact us with your order number so we can review the shipment status.

Damaged Item

If your item arrives damaged, contact us with your order number and photos of the item and packaging.

Shipping FAQ

Is the packaging discreet?+

Orders ship in plain outer packaging and tracking is sent after shipment.

Do you offer free shipping?+

Orders ship in plain outer packaging and tracking is sent after shipment.

Will the package say IKZEE?+

Orders ship in plain outer packaging and tracking is sent after shipment.

Why is my tracking not updating?+

Orders ship in plain outer packaging and tracking is sent after shipment.

How long does shipping take?+

Orders ship in plain outer packaging and tracking is sent after shipment.

What if my order arrives damaged?+

Orders ship in plain outer packaging and tracking is sent after shipment.

Need help with your order?

Our support team can help with tracking, shipping updates, damaged packages, and delivery questions.